Our Guarantee
Whether you are buying or selling tickets on our site, we safeguard your transaction.
You will receive a 100% refund for your tickets if:
- Your order was accepted but not delivered by the seller.
- Your order was accepted but not shipped in time for the event.
- Your tickets were not valid for entry.(1)
But we do not stop there. You also have our 100% Money Back Guarantee if:
- Your event is cancelled and is not rescheduled.(2)
Notes:
(1) Verifiable proof must be provided in letter form from the venue. Written or stamped voids do not constitute verifiable proof.
(2) 100% refund for a cancelled event does not include shipping.
Please Note: We are an independent resale marketplace. Ticket prices may exceed face value. We are not owned by any venue.
